Return Policy
Returns are accepted within 2 days from the date of delivery in case the product is damaged or
defective.
• The product must be unused and in its original packaging.
• Customers may be required to provide clear photos or videos of the damaged or defective
product for return approval.
• Return requests are subject to verification and approval by Aretas Retail Private Limited.
Exchange / Replacement Policy
Exchange or replacement requests must be submitted within 7 days from the date of delivery.
• The product must be returned in its original condition and packaging.
• Once the request is approved, the replacement product will be dispatched within 2–3 business days
after the returned product is received and inspected.
• The replacement is generally delivered within 3–7 business days after dispatch.
Delivery timelines may vary depending on the customer's location, courier availability, and other logistical
factors. Typically, replacement orders are delivered within 7–10 business days.
Refund Policy
Once a return request has been approved and the returned product has been received and inspected, the
refund will be processed within 3–5 business days.
After the refund is processed, the amount will be credited to the original mode of payment within 7–10
business days, depending on the payment service provider or bank.
Shipping and delivery charges are non-refundable.Contact for Return / Refund Requests
Customers may contact Aretas Retail Private Limited for assistance regarding returns, exchanges,
replacements, or refunds. All requests will be reviewed in accordance with this Return & Refund Policy
